Revolutionize Customer Engagement with Tiledesk: Free Live Chat, Chatbots, and WhatsApp Integration

Explore Tiledesk's all-in-one customer engagement platform, featuring omni-channel live chat and advanced chatbot capabilities. Tailored for lead generation through post-sales interactions, Tiledesk seamlessly operates on websites and WhatsApp to enhance customer communication.

Pricing: Paid,$5/mo
Semrush rank: 4.5m
Release time: Feb. 2018


  • Adaptive Chatbot Technology: Experience Tiledesk’s AI-powered chatbot technology, ensuring 24/7 instant responses to customer queries. Seamlessly hand off to human agents when necessary.
  • Free Chatbot Templates: Choose from a variety of pre-existing templates for chatbot use cases, including customer service, FAQs, lead generation, and customer rating, providing a hassle-free setup for various business needs.
  • No-Code Chatbot Design Studio: Utilize Tiledesk’s no-code open source chatbot builder to create fully customized chatbots without coding. Build conversational apps effortlessly in minutes, promoting flexibility and innovation.
  • Built-In Chatbots: Leverage Tiledesk’s built-in chatbots for tasks such as lead qualification, instant responses, and seamless handling of customer issues through email tickets, streamlining business processes.
  • Unified Messaging Interface: Experience Tiledesk’s unified messaging interface, merging essential messaging channels into a single communication hub. Gain a comprehensive overview of conversations from WhatsApp, Facebook Messenger, and more.
  • Open-Source: As an open-source stack, Tiledesk promotes standardization, accelerates innovation, and facilitates global collaboration among developers, ensuring data security and knowledge exchange.

Use Cases:

  • Customer Service Chatbot Template: Utilize the free customer service chatbot template for immediate responses to common customer queries, minimizing human involvement.
  • FAQ Bot Template: Deploy the free FAQ Bot template to provide quick answers based on customers’ previous queries, enhancing the effectiveness of subsequent chatbot interactions.
  • Lead Generation Chatbot Template: Leverage the free lead generation chatbot template to generate new qualified leads while concurrently boosting customer satisfaction.
  • Chatbot Template for Customer Rating: Implement the free chatbot template for customer rating to automate survey collection, contributing to continual improvement in customer satisfaction.

Tiledesk stands out as a versatile customer engagement platform, seamlessly integrating chatbots and human agents to deliver impeccable customer service across diverse messaging channels. With a user-friendly no-code design studio and ready-made chatbot templates, businesses can tailor their chatbot experiences. Tiledesk’s open-source stack ensures data security and fosters global collaboration among developers.

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