Features
- Adaptive Chatbot Technology: Experience Tiledesk’s AI-powered chatbot technology, ensuring 24/7 instant responses to customer queries. Seamlessly hand off to human agents when necessary.
- Free Chatbot Templates: Choose from a variety of pre-existing templates for chatbot use cases, including customer service, FAQs, lead generation, and customer rating, providing a hassle-free setup for various business needs.
- No-Code Chatbot Design Studio: Utilize Tiledesk’s no-code open source chatbot builder to create fully customized chatbots without coding. Build conversational apps effortlessly in minutes, promoting flexibility and innovation.
- Built-In Chatbots: Leverage Tiledesk’s built-in chatbots for tasks such as lead qualification, instant responses, and seamless handling of customer issues through email tickets, streamlining business processes.
- Unified Messaging Interface: Experience Tiledesk’s unified messaging interface, merging essential messaging channels into a single communication hub. Gain a comprehensive overview of conversations from WhatsApp, Facebook Messenger, and more.
- Open-Source: As an open-source stack, Tiledesk promotes standardization, accelerates innovation, and facilitates global collaboration among developers, ensuring data security and knowledge exchange.
Use Cases:
- Customer Service Chatbot Template: Utilize the free customer service chatbot template for immediate responses to common customer queries, minimizing human involvement.
- FAQ Bot Template: Deploy the free FAQ Bot template to provide quick answers based on customers’ previous queries, enhancing the effectiveness of subsequent chatbot interactions.
- Lead Generation Chatbot Template: Leverage the free lead generation chatbot template to generate new qualified leads while concurrently boosting customer satisfaction.
- Chatbot Template for Customer Rating: Implement the free chatbot template for customer rating to automate survey collection, contributing to continual improvement in customer satisfaction.
Tiledesk stands out as a versatile customer engagement platform, seamlessly integrating chatbots and human agents to deliver impeccable customer service across diverse messaging channels. With a user-friendly no-code design studio and ready-made chatbot templates, businesses can tailor their chatbot experiences. Tiledesk’s open-source stack ensures data security and fosters global collaboration among developers.
