Features
- Tailored for Client-Facing Teams: Sonero specializes in external, client-facing conversations, offering analytics that generate predictive narratives around customer intent for informed decision-making.
- Versatile Sharing Options: Sonero’s meeting insights can be kept private or shared with clients, go-to-market teams, or made accessible to the wider audience, providing flexibility and control over information dissemination.
- Subtle AI Assistance: Sonero’s AI Assistant operates discreetly, offering automatic notes, white-labeling options, and an opt-out feature to ensure a friendly and unobtrusive meeting experience for attendees.
- Security-First Product Design: Sonero prioritizes data security with enterprise-grade encryption, ensuring the confidentiality of your information. Users can opt out seamlessly from the user interface and systems.
- Comprehensive Meeting Transcripts: Access complete meeting transcripts with speaker attribution, linked playback, and automatically extracted highlights such as customer Q&As, key topics, and action items.
- Intent and Sentiment Analytics: Sonero predicts customer intent, highlights potential follow-up steps, and employs facial expression and speech analysis to gauge audience sentiment, offering visualized feedback.
- Automated Coaching for Enhanced Calls: Sonero assigns a Meeting Score to quantify success and provides objective recommendations for improvement based on specific criteria, facilitating continuous enhancement.
- Integration with Your Tools: Seamlessly integrate Sonero with your organization’s web app and APIs, ensuring maximum extensibility and scalability to meet your specific needs.
Use Cases:
- Enhanced Customer Relationships: Sonero elevates the quality of client-facing conversations, leading to improved revenue and heightened customer retention for businesses across various industries.
- Efficient Conference Calls: Make Sonero your go-to conference call solution with analytics and AI assistance that streamline meetings, making them faster and more efficient than ever before.
- Centralized Go-To-Market Teams: Sonero centralizes call insights for your go-to-market team, fostering better communication, identifying upselling opportunities, and optimizing customer journeys.
Sonero stands as the ultimate AI-powered conference call tool for client-facing teams. With advanced analytics, subtle AI assistance, intent and sentiment analysis, and automated coaching, Sonero consistently enhances meeting quality. Sign up for free or book a demo to witness the transformative impact on your meetings.
