Features
- AI-Agents for Customer Journey Management: Personalize customer journeys with AI-Agents, enabling engagement across various channels and automating interactive conversations through platforms like AI Calls, WhatsApp Messenger, and EDM.
- Real-Time Customer Data Platform (CDP): Aggregate and integrate data from diverse channels to create customer profiles, providing a comprehensive 360-degree view. Utilize big data analysis and AI algorithms to form a unified Brand One ID.
- Scalable CRM: Opt for a highly elastic, highly available system with Cloud-native distributed architecture. Gain insights into the entire life cycle of your members.
- Data-Driven Marketing Automation: Leverage customizable marketing rules and AI-generated content messages for more effective campaigns across an integration of 50+ channels.
- Data Security & Reliability: Rely on a system that complies with international data security certifications, including US SOC2 and EU GDPR privacy protection, ensuring the utmost security of your data.
Use Cases:
- Omni-channel Brand Experience: Deliver a smart and seamless brand experience by reaching and engaging audiences across widely used platforms.
- Lead Generation and Qualification: Efficiently automate lead generation and qualification, saving time and effort for your team.
- Advanced Customer Profile Building: With real-time CDP, create advanced 360-degree customer profiles by leveraging big data insights.
- Innovative Membership Management: Reinvent your membership system by integrating NFT of Membership with Web3 technology to enhance member retention.
Social Hub.AI is an advanced marketing cloud solution that enhances the effectiveness of digital marketing, expands the capabilities of marketers, and has earned recognition from global brands. It’s time to elevate your business and connect more effectively with customers using Social Hub.AI.
