Features
- Sales Intelligence: Drive outcome-driven conversations with real-time context and insights during virtual sales meetings.
- Customer Service Intelligence: Empower contact center agents with real-time assist apps, sentiment analysis, and automated summaries.
- HR Intelligence: Connect HR managers with intelligence for recruiting and retaining employees, including real-time interview coaching.
- Communications Intelligence: Enable intelligent interactions between employees and customers to drive better outcomes.
- Meeting Intelligence: Accelerate meeting output and value with real-time transcriptions and key topics to generate action items and workflows.
Use Cases:
- Sales Intelligence: Supercharge salespeople and better understand buyers by detecting topics, handling objections, and engaging decision makers.
- Customer Service Intelligence: Increase agent productivity and improve customer experience with real-time assist apps, sentiment analysis, and automated summaries.
- HR Intelligence: Empower HR leaders and improve employee engagement with real-time interview coaching, performance review summaries, and automated compliance.
- Communications Intelligence: Increase employee productivity and improve customer engagement through AI-powered call analysis, tracking, topic analysis, and summaries.
- Meeting Intelligence: Enhance meeting productivity by providing real-time transcriptions and key topics for generating action items and workflows.
Symbl.ai’s Conversation Intelligence Platform empowers businesses with real-time engagement, predictive experiences, and continuous learning during virtual conversations.
