Features
- Cost Reduction: Efficiently cut support costs by automating up to 75% of IT and HR requests with Moveworks.
- Conversational AI Platform: Boost productivity using a conversational AI platform leveraging advanced large language models.
- Enterprise Answers: Establish a centralized knowledge base powered by semantic search techniques, enabling employees to search across a wealth of information.
- Employee Communications: Craft targeted and interactive communications directly within the chat, ensuring everyone stays informed and aligned.
- Employee Experience Insights: Gain valuable insights into service desk performance through automated analysis of ticket data.
Use Cases:
- IT Automation: Automate up to 75% of IT support requests with Moveworks, equipped with out-of-the-box capabilities pre-trained on an extensive dataset of enterprise language.
- HR Support: Address over 100,000 common HR questions swiftly with Moveworks, deployed in weeks, not months, and refreshed daily.
- Enterprise Search: Merge federated knowledge from 30+ systems and 100+ public sources into a centralized location, enabling employees to search comprehensively.
- Targeted Communications: Deliver targeted and real-time communications directly in chat, ensuring everyone is on the same page with the latest updates.
- Service Desk Insights: Reveal insights into service desk performance through automated analysis of ticket data, aiding in prioritizing high-impact automation projects.
Unlock productivity and reduce support costs with Moveworks, a conversational AI platform that leverages the world’s most advanced large language models. Offering capabilities in IT automation, HR support, enterprise search, targeted communications, and service desk insights, Moveworks transforms the employee experience, leading to improved business outcomes.
