Features
- Generative AI and Large Language Models in XO Platform V10.0 Release: Kore.ai introduces generative AI and large language models (LLMs) in the XO Platform V10.0 release. This enhancement boosts efficiency with automated training and testing, utilizing an open architecture and continuous learning.
Use Cases:
- Customer Experience: Enhance customer interactions with accurate and swift self-service experiences using Conversational AI across voice and digital channels. Deliver humanized and effective experiences that delight customers, providing a competitive advantage.
- Employee Experience: Automate employee interactions through intelligent virtual assistants, offering quick, accurate, and contextual answers to repetitive queries. This empowers support staff to prioritize essential business objectives.
Kore.ai stands as a trusted provider of Conversational AI technology, offering effective and personalized experiences for both customers and employees. With cutting-edge innovations like generative AI and LLMs, the platform is recognized as an industry leader. Backed by multiple awards and customer success stories, Kore.ai remains the top choice for companies aiming to elevate their customer and employee experiences.
