Gladly Sidekick

Revolutionize Customer Service with Gladly Sidekick

Embark on a journey into the future of customer service with Gladly's revolutionary AI and automation platform, Sidekick. Dive into the announcement here.

Semrush rank: 201.2k
Location: United States of America
Release time: May. 2003


  • Drive Revenue: Elevate sales and foster customer loyalty through personalized experiences driven by cutting-edge AI.
  • Enhance Efficiency: Optimize routine requests, and automate transactions to minimize response time and boost operational efficiency.
  • Decrease Costs: Lighten the load on customer service teams, managing increased conversations without the need for team expansion.

Use Cases:

  • Crate & Barrel: Efficiently streamline returns and exchanges, matching customers to service heroes based on live context.
  • Bombas: Empower customers to self-service basic tasks and questions, alleviating the workload on the Customer Happiness Team.
  • JOANN: Effortlessly handle increased holiday conversations without the need for team expansion.

Immerse yourself in a world of radically personalized customer service, fueled by the power of AI, through Gladly’s Sidekick and Hero platforms.

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