Features
- Boost Average Order Value: Certainly can increase your company’s average order value by 20% by integrating an AI salesperson that recommends the best products and effectively reduces returns.
- Deflect Support Tickets: Certainly helps deflect 50% of support tickets by providing efficient automated customer assistance in multiple languages.
- Collect Valuable Customer Data: Gain valuable insights into customer behaviors through easy-to-understand reports within the platform.
- Seamless Integrations: Certainly offers no-code template integrations for business users and flexible APIs for developers.
- Customization and Multilingual Support: Let your brand shine through endless customization options and provide multilingual support to your customers.
Use Cases:
- Enhance E-commerce Sales: Certainly utilizes specialized AI algorithms to enrich your sales process, acting as a persuasive and knowledgeable salesperson that operates 24/7.
- Customer Service Efficiency: Mitigate customer service workload by deflecting half of the support tickets and handling customer inquiries at scale.
- Customer Activation: Keep your customers engaged and coming back for more with entertaining quizzes and games.
Certainly is a comprehensive AI solution provider focused on revolutionizing the e-commerce industry with its highly customizable, multilingual chatbots. The platform assists companies in increasing sales, efficiency, and customer engagement while reducing support tickets.
