Features
- Customer Support: Effortlessly handle 90% of support tickets, reduce costs, and enhance efficiency with 24/7 instant human-level support.
- Order Tracking: Seamlessly track orders, manage returns, and process refunds with the intuitive capabilities of Octocom’s AI chatbot.
- Shopping Consultant: Boost conversion rates by simplifying product choices with personalized recommendations, inquiries, and comparisons.
- Automated Engagement: Engage customers proactively with personalized messages triggered by specific actions, such as adding to cart, visiting product pages, cart abandonment, or completing orders.
Use Cases:
- Customer Support: Octocom chatbots offer instant human-level support, resolving 90% of support tickets automatically and efficiently handling customer queries.
- Shopping Consultant: Enhance conversion rates by facilitating easier product selection through personalized recommendations, inquiries, and comparisons.
- Automated Engagement: Drive upselling, cross-selling, lead generation, and customer loyalty with personalized messages triggered by customer actions.
Octocom’s AI chatbot introduces unparalleled support at a fraction of the cost, ensuring 24/7 instant human-level support in multiple languages across any channel. Elevate customer experience, increase sales, and reduce costs with Octocom.
